#132 - Digital Marketing Since 1998... What Hasn’t Changed? (Lead Quality, AI, and Unicorn Growth) | Borja Cuan
In this episode of The Personal Success Podcast, Ryan Watts sits down with Borja Cuan, co founder of Four15 Digital, to explore what actually drives sustainable business growth.
Borja shares lessons from working in digital marketing since 1998… from the early days of paid search to today’s AI driven landscape. Together, they unpack why lead quality matters more than lead volume… why marketing fundamentals have not changed… and how authenticity, resilience, and clarity separate high performing companies from the rest.
This is a grounded, experience based conversation for founders, leaders, and marketers who want results… not noise.
What You’ll Learn in This Episode
• Why marketing fundamentals have stayed consistent for over 25 years
• How to define and validate your Ideal Customer Profile
• The difference between vanity metrics and revenue driving metrics
• Why guaranteed leads are a red flag
• How to close the loop between marketing and sales
• How AI can help… and where it quietly harms trust
• What Borja learned working with unicorn companies
• Why health, family, and perspective directly impact leadership performance
Key Concepts Discussed
• Lead quality vs lead quantity
• Direct response marketing
• ICP definition and targeting
• Offer clarity and differentiation
• Tracking, attribution, and CRM feedback loops
• AI as an additive tool, not a replacement
• Leadership under pressure
• Perspective, gratitude, and resilience
Full Links Mentioned in the Episode
Borja Cuan
LinkedIn
https://www.linkedin.com/in/borjacuan/
Four15 Digital
Website
https://www.four15digital.com/
LinkedIn
https://www.linkedin.com/company/four15-digital/
Companies and Platforms Referenced
Flexport
https://www.flexport.com/
Listener Takeaway
If your marketing isnt driving revenue… the problem usually isnt the platform.
Its clarity… ICP… offer… tracking… and feedback.
Fix the fundamentals… then scale.
Ryan’s Invitation
If this conversation stirred something for you… and you want clarity around your own definition of success…Apply for the RWLC Personal Success coaching Scholarship at ryanwatttslifecoaching.com/apply.